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Consumer Protection

Learn about insurance, check rates, and get help with your questions and complaints. You can also call us from 8 a.m. to 5 p.m. Central time, Monday to Friday: 1-800-252-3439.

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Insurance information

Consumer protection services

Our Consumer Protection staff are ready to answer your insurance questions. Want to know how to resolve a medical bill? Need to compare insurance rates? Can’t find that lost life insurance policy? We can help.

We’ve helped answer calls from people just like you and have helped them recover millions in claims and premium payments.

Call us from 8 a.m. to 5 p.m. Central time, Monday to Friday: 1-800-252-3439

Email us: ConsumerProtection@tdi.texas.gov

Learn more about how we can help you

Consumer tips

Take 5 logoWe all want to make good decisions about our insurance, but who has time for more research and reading? TDI's Take 5 is here to help. We break down the hard topics and make them easy to read or watch during a five-minute break from your busy day. We'll give you tips on shopping for insurance, understanding your policies, and protecting yourself from fraud. And you'll still have time for coffee.

Get consumer tips

Resources

HelpInsure
Use the HelpInsure website to view and compare insurance rates, get information about companies and agents, and more.
Texas Health Options
Use the Texas Health Options website to compare health plans, benefits, and networks. Learn more about how to use your health insurance.
PlayInsure
Use PlayInsure.com to learn basic concepts about auto and home insurance. Teacher resources / TEKS requirements are available.

For more information, contact:

Last updated: 6/7/2018